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Communication with the Applicant Organization

It is critical that the team leader contact the applicant ahead of time to discuss the nature of the inspection, create the agenda, and review items such as the introductory presentation and the exit interview procedure. It is ideal to provide the proposed agenda to the applicant’s director for approval at least two weeks in advance of the inspection. The applicant’s director may have insights into logistics, scheduling, and personnel availability (e.g., transportation, scheduled procedures, distances).


It is important to ensure that key personnel will be available to assist the inspectors. Arrangements should be made to visit all facilities identified as necessary by the FACT Accreditation Office. These arrangements should include transportation and escorts from the facility. 

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